![]() ![]() This gave my team the freedom to dive into higher priority tasks. How? I taught myself how to write JavaScript and how to use the new Macro Editor, which allowed me to fix common issues. Instead of scheduling further training, I made it so easy for users to use the rooms that absolutely no training would be required. We were a small but mighty team of three, but we were never able to get our users to get through training. We also have 13 other schools that are implementing their own projects.Īs we continued to grow, my team’s ability to support users became less manageable. Since then, we have added nearly 200 more Room Devices and within Central IT/Admin, I have personally installed nearly 60 percent of those new systems-jumping from 12 to 130 systems. I worked previously at a local grocery store as a deli clerk for seven years but landed a great internship, which landed me my current role.Īt the time, we had approximately 200 Cisco endpoints online, half of which were online at the medical school while the other half were scattered throughout campus. ![]() Once I got involved, I learned so much from other members, but I also enjoyed addressing challenges, building knowledge of new use cases, and practicing developing in the Macro Editor.īefore I became a Webex Expert, I began my career as a video conferencing service technician in 2017 with a mere three months of IT experience. Webex Expert Bobby McGonigle makes using Devices easyĪs an introvert, I never expected to be as active in the Webex Community as I am. In this series, we’ll explore their contributions to the Webex ecosystem and hopefully inspire you to do more than you ever imagined possible with Webex. Our Webex Experts are a top-tier group of members who offer thought leadership and act as counsel to our product and customer adoption teams. The Webex Ambassadors Program is a global community of Webex loyalists who receive custom Webex learning paths to help further their careers, earn rewards, and influence the future of collaboration. ![]()
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